+90 554 242 74 74
DOCUMENTS:
In Turkey, all cars have a set of documents, which MUST be carried in
the vehicle when it is in use on the road. This includes the vehicle
registration, ownership details, proof of minimum traffic insurance and
any other insurance, if applicable. These documents will be provided by
the car hire company on delivery or collection of the vehicle, and must
not left in the vehicle when it is unattended.
DRIVING LICENCE
The minimum age for a person to drive vehicles in groups A, C, D is 23
years old, and that person must have held a valid national or
international driving licence for at least three years. This valid
licence
MUST BE CARRIED AT ALL TIMES by the driver when using the vehicle in
Turkey. There is no requirement for foreign drivers to obtain or produce
a translation of their national driving license.
INSURANCE:
All our cars are with rental car insurance include 500 Euro-800 Euro
excess.
Full insurance cost from; 7 Euro a day- 12 Euro a day
All motor vehicles in Turkey must have minimum traffic insurance.
Dalaman DLM Car Hire offers basic rental car insurance as part of the rental
price. Personal Accident Insurance is not included .All car hire prices include Collision Damage Waiver (CDW), Theft
Insurance and Third Party Insurance (up to legal limits). Stolen or
punctured tyres, broken windscreen are
covered by the insurance. Please note that the theft insurance relates
only to the vehicle, and does not cover any personal items, carried in
or on the vehicle. In addition, damage caused by misuse, or gross
negligence is not covered by the terms of the insurance.
In the case of an accident, including injury to a person or damage to a
vehicle, the hire vehicle MUST NOT be moved from the accident site, and
the accident must be reported immediately to the local police and to
Dalaman Car Hire. Accident & alcohol reports must be obtained from
the nearest police station, to ensure that the insurance and CDW remain
valid. In Turkey, the driver is deemed to be 100% responsible, if they
are under the influence of alcohol and / or drugs, which show them to
have been above the legal limits, at the time of the accident. If this
is the case then the insurance automatically becomes void. These
accident and alcohol reports must be submitted to Dalaman Car Hire
within 24 hours of the accident or the Collision Damage Waiver is void,
and the driver becomes responsible for the damage.
ADDITIONAL TERMS OF HIRE.
In the event that the keys of the hired vehicle are lost, the customer
will be charged for a replacement set of keys. This will be more
expensive for vehicles that are fitted with an immobiliser system,
because these keys can only be replaced by the main agents for the said
vehicle.
The customer will be charged for the costs of any repairs, mechanical
defects, maintenance or transportation costs in the event of the wrong
type of fuel being placed in the vehicle.
Damage to the under carriage of the vehicle is covered under the
insurance. However, should such damage occur, such as heavy impact with
rocks causing damage or scratching, the customer must notify the local
police or gendarme, before moving the vehicle, and obtain an accident
report. If this accident report is not obtained, the customer will be
responsible for all costs associated with the damage, including repair,
maintenance, new parts, and any associated transportation costs.
Any defects, repair, maintenance new parts which result from improper
use of the vehicle will be charged to the customer. Confirmation of
whether the damage or defect to the vehicle has been caused by improper
use will be determined by an inspection and report by an authorised
service station.
Should the vehicle licence be lost during the lease period, the customer
will be charged for the cost of a replacement licence. As this will
render the vehicle unuseable, the customer will also be liable to cover
the cost of any daily hire charges for the said vehicle, until the
replacement licence has been issued.
DRINKING AND DRIVING:
If you are driving a hire vehicle in Turkey, the alcohol limit is zero.
The penalties if you are caught driving under the influence of alcohol
or drugs are severe. A breath test is routinely carried out by the
police following any traffic accident.
PARKING, SPEED LIMITS, ROAD SIGNS AND HIGHWAY TOLLS:
If you park in a no parking zone and you are caught, you will receive an
on the spot fine or your vehicle will be towed away. Where possible,
use the car parks provided in the main resorts.
TRAFFIC OFFENCES:
Listed below are the general speed limits. In case of roadworks, local
variations may apply.
Within the town and city limits, 50 Km/h
All roads outside city limits, including main carriageways, 90Km/h
Highways (motorway, auto route, autobahn), 120Km/h
Fiat Doblo & Minibus speed limits 80Km/h
Should a customer incur a traffic penalty during the course of the
rental period, then the customer is responsible for paying any fines or
tickets. Most traffic offences involving fines are payable on the spot
to the police, so please ensure that you obtain a receipt. If the
customer has left Turkey, and Dalaman Car Hire is later made aware of a
traffic violation, then the company reserves the right to charge any
fines occurring during the rental period, to the credit card details of
the customer, which must be provided prior to taking possession of the
vehicle.
In Turkey, traffic check points are frequent and set up randomly. If
requested to stop, stay in the car and be ready to show your driving
licence, the documents relating to vehicle, and the car rental
agreement, if requested. If your driving licence does not have a picture
to confirm your identity, then the police may ask for some other form
pictorial identity to validate your details.
DROP OFF / COLLECTION
The base collection point for Dalaman Car Hire vehicles is in Dalaman.
Vehicles can be delivered to any location or city in Turkey at the
request of the customer, but this will be subject to service and
transportation fees, if a vehicle is collected from, or returned to a
location other than Dalaman. This fee will increase in line with
distance the company have to travel to drop off or collect the vehicle.
This fee will be included in the quoted rental price.
If the vehicle is to be collected from Dalaman airport it will be
delivered at the stated flight arrival time. Any subsequent car parking
fees will be the responsibility of the customer. This will also apply if
the customer has requested collection at any other Turkish airport.
ADDITIONAL DRIVERS:
Only the driver or drivers included on the rental agreement are insured
to drive the vehicle. A second driver may be added 4 Euro a day extra cost.
Additional driver must have their driving
licence details registered on the rental agreement at the time the
contract is issued.
PAYMENT:
Payment is due when the rental agreement is signed, on delivery of the
vehicle. Payment can be in cash or by credit card.
If the vehicle is returned after the agreed time, one third of the daily
rental is charged for each excess hour up to three hours. If the delay
is exceeds 3 hours, the full daily rental charge is due.
Should you wish to extend the hire period, notification must be given to
the company at least 48 hours prior to the end of the initial hire
agreement to avoid any disappointment, as the vehicle may have been
allocated to a new customer.
Dalaman Rent A Car offers an All in One rate that includes:basic rental
car insurance with excess, 250 km free mileage a day, additional driver
fees, Collision Damage Waiver .Extra 0,20 EURO per KM . Delivery from ant to the Airport or the hotel (when
only in citycenter) and sales tax. If you want to get the car from the
hotel -which is out of citycenter- then you need to pay some cost up to
the distance. Once you have made a reservation for a date, that means if
the prices change you won`t be effected by this increase. So an Early
Reservation is more advantageous then the late one.
EXTRAS:
Baby chair and booster seats are available for 2 Euro each per day.
Insurance for your GPS is also available at an extra cost of 4 Euro per a
day.
PETROL:
The vehicle will have at least a quarter of a tank of fuel/ diesel on
collection. The vehicle should have the same amountof fuel in the tank
on return to avoid excess fuel charges.
RENTAL PERIOD
Minimum rental period is 2 days.
LONG TERM RENTALS
Minimum period of rental is 1 month.
Rates and conditions must be negotiated through our offices.
DELAYED RETURN
Rental perods are calculated on a 24 hour basis. If the vehicle is
returned after the agreed return time, 1/3 of the daily rental rate is
charged for every excess hour. If the delay exceeds 3 hours, the full
day rental rate is charged.
PAYMENT
Full payment is required by cash at the time of rental.Major credit
cards i.e. Visa, Eurocard, Master Card, Access are welcomed.